What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help us identify you and help you with your experience.
When do we collect the information?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or enter information on our site or directly to our office.
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or features in the following ways:
1. To personalise user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
2. To improve our website in order to better serve your needs.
3. To allow us to better service you in responding to your customer service requests.
4. To communicate with you on other matters.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We implement a variety of security measures when a user place an order, enter, submit, or access their information to maintain the safety of your personal information.
All card transactions are processed through gateway providers and are not stored or processed on our servers. We are hence not privy to your personal financial or payment information.
DO WE USE ‘COOKIES’?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies.
We therefore have no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
ADHERENCE TO DATA PROTECTION LEGISLATIONS